Front of house
- 24-Hour front desk
- Concierge
- Currency exchange
- Express check out
- Left luggage and storage facilities
- Porter service (24 hour)
- Post/Parcel Service
- Safety Deposit Boxes
For the family
- Child friendly focus and attitude
- Children's menu
- Cots / cribs
- High chairs
Accessibility
- Lift/Elevator(s) available
- Hotel entrance accessible via ramp, lift, or without stairs
- Restaurant entrance accessible via ramp, lift, or without stairs
- Bar entrance accessible via ramp, lift, or without stairs
- Lounge entrance accessible via ramp, lift, or without stairs
- Leisure facilities entrance accessible via ramp, lift, or without stairs
- Designated car parking spaces for guests with disabilities
- Braille or embossed buttons
- Handrails on steps and staircases throughout the hotel
- Colour contrasted markings on steps and staircases throughout the hotel
- Hearing induction loop system(s) installed in the hotel
- Service dogs are allowed
- Tactile signage and/or 14 or greater point size signage used throughout the hotel
- Lift/elevator door width 825mm
- Lift/elevator car width 1050mm
- Lift/elevator car length 1380mm
- Height of internal handrails 880mm
- Maximum height of internal buttons 1250mm
- Maximum height of external buttons 1160mm
- Width of clear opening space at hotel entrance 1060mm
- Length of clear opening space at hotel entrance 1340mm
- Width of clear opening space at restaurant entrance 2270mm
- Length of clear opening space at restaurant entrance 1150mm
Special diets catered for
- Diabetic (sugar free)
- Gluten free
- Lactose free
- Low fat and fibre with no gastric content
- Low potassium
- Low sodium
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Housekeeping
- Dry cleaning and laundry service
Hospitality
Parking & transportation
Business support
- Meeting facilities
- Internet access
- Email access
- Black and white photocopying
- Document laminating
- Fax service
- Personal fax hire
- TV and video hire
- Conference phones
- Audio equipment
- Flip charts
- Business support services
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Health suite & personal services
- Massage
- Aromatherapy
- Beauty treatments
- Facial treatments
- Hydrotherapy treatments
- Barber / beauty services - off-site .2km
- Nail salon
- Sunbed
- Sauna
- Steam room
- Jacuzzi - off-site .4km
- Spa pool - off-site .4km
Leisure and sports
- Swimming pool
- Fully equipped gymnasium
- Aerobics dance studio - off-site 1km
- Indoor tennis court - off-site 5km
- Squash courts - off-site 4km
- Billiards / snooker - off-site 0.5km
- Table tennis - off-site 1km
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